Privacy Policy

This website:, is the sole property of RPB Group Ltd, hereinafter referred to as ”BSPA”, ”us” or ”we”. The purpose of this Privacy Policy is to provide you with information regarding how we will utilise the personal data you provide to us on this Website. Additionally, we will inform you about your rights under applicable data protection law concerning the handling of your Personal Data by us. Before providing us with Personal Data, we highly recommend that you carefully read through this Privacy Policy.

BSPA complies with the EU General Data Protection legislation.

Data processed and purpose of processing

I) What is Navigation Data?

During their regular operation, computer systems and software procedures automatically collect certain data that are inherent to Internet communication protocols. This information is not gathered to be linked with identified individuals, but it may enable the identification of personal data when processed and associated with data held by third parties. This data category includes IP or domain names of the computers used to send requests to the server, the size of the file obtained in response, the numerical code indicating the status of the server’s response (successful, error, etc.), and other parameters related to the operating system and computer environment. 

By clicking ”OK” or ”Accept” the cookies on this Website, data revealing user preferences and behaviour may be collected. It is important to note that, in accordance with the principle of privacy by design and by default, only necessary and analytical cookies that adhere to legal guarantees are activated by default. 

II) What is Personal Data?

For the purposes outlined in this Privacy Policy, “Personal Data” refers to any information that you provide when engaging with us, such as through our Website or when contacting us, or data collected about you through your use of our Website that allows for your personal identification, either directly (e.g., your name) or indirectly. This includes data that references an identifier such as your name, an identification number, location data, or an online identifier (e.g., telephone number), enabling your individual identification. 

III) Why do we collect Personal Data?

Users may be asked to provide us with personal data through the completion of data collection fields for the following purposes:

– Manage and perform pre-contractual and contractual obligations.

– Fulfill a legitimate interest towards our services

– Fulfill obligations established by law, regulations, and EU legislation

– Receive newsletters.

While the provision of data is mandatory for the purposes outlined above, individuals are free to provide personal data for subscriptions to newsletters. Therefore, they have the option to refuse to receive any newsletter without impacting any obligation or contractual negotiation. Any refusal to provide personal data will prevent us from managing and/or performing the requested services. By registering for the newsletter, the user’s email address will be added to the contact list for receiving email messages containing commercial or promotional information related to the site. Consent to receive newsletters can be revoked at any time.

IV) The Personal Data we obtain

Whenever you navigate our Website, we collect and process data about you. This includes data obtained from cookies: 

– Information related to the browser or device you use to access our website

– IP address

– Country you are browsing from

– Browsing habits, including sites visited, age, other demographics, and statistical information. 

Personal Data obtained through enquiry forms: 

– Full Name

– Email 

– Phone Number

– Other Personal Data you share with us directly, through various website forms, through the phone and email, or indirectly. 

Please note that we require personal data to process enquiries sent to us. If you decide not to share Personal Data, whether in part or in full, we will not be able to process your request or respond to any enquiries. 

Please note that by submitting a form on our website, you agree to share your personal data with us. 


I) What are cookies?

Cookies are small text files sent by a website to a user’s computer, where they are stored before being sent back to the same website by the user during subsequent visits. Third-party cookies, on the other hand, are set by a different website than the one the user is currently visiting. These may include elements such as images, maps, sounds, and specific links to web pages hosted on different servers. Cookies serve several purposes, including authentication, session tracking, storing information about user configurations and preferences, and user profiling. It’s important to note that a cookie cannot retrieve other data from the hard drive, transmit viruses, or capture email addresses. Each cookie is unique to the user’s browser.

II) The type of cookies we use

This website utilises both first-party and third-party cookies, including:

– Necessary cookies (Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data)

– Functionality cookies (Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features)

– Analytical cookies (such as Google Analytics –  Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc)

– Profiling cookies (Profiling cookies are used to trace website users. They are intended to provide tailored communications or advertisements that are relevant and engaging to each user)

– Advertising cookies (Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns)

We like to inform you that closing the banner will result in the settings remaining in place and navigation continuing in the absence of cookies other than technical ones.

By clicking ”Accept” or ”OK” you consent to the use of cookies. Please note you can select your cookie preferences, except the mandatory ‘Necessary Cookies’ we use for the normal function of this Website. 

How do we use your data

The processing of Personal Data is conducted through automated means, utilising methods and tools designed to uphold maximum security and confidentiality standards. For other Personal Data, retention periods are determined as specified in the individual notices accompanying our website’s various data collection fields.

I) We use your data to:

– Inform you about company updates, services or products

– Reply to your enquiries

– Share our newsletter

– Understand the website’s visitors profiles and population

– Improve our website content and navigation

In addition to the subjects who may be responsible for communication by express legal obligation, Personal Data may be communicated to subjects appointed as data processors who provide services and support for the management of the site, the information system used by the Data Controller and telecommunications networks (including e-mail). The list of data processors is constantly updated and is available at the offices of the Data Controller.

II) Your Personal Data may be shared in the following ways:

– Within BSPA and our sub-contractors

– Hotels, Day spas, Beauty Centres, and or other relevant parties to establish and fulfill our contract with you or to the extent you have consented to such sharing of data

– With our commercial partners

– With our third-party service providers who process your data on our behalf, but only to the extent permitted by applicable law. 

Please note that we will not transfer your personal data to third-party recipients unless you provide consent or such transfer is permitted under applicable law.

In compliance with legal obligations, we may share your personal data with law enforcement bodies.

Please note we might share your personal data outside the EU-EEA territory for technical reasons possibly related to the use of cookies and servers provided by entities located, in any case, in countries with respect to which equivalent data protection guarantees apply.

Your rights

Regarding the collection and use of your Personal Data, you have the following rights:

Withdraw your cookies consent at any time

– Request information about whether we process Personal Data about you, for what purposes, the categories of Personal Data involved, to which categories of recipients the information has been disclosed, and, where possible, the envisaged storage period for the personal data

– Enquire with us about the appropriate safeguards relating to the transfer of your personal data to a third party

Please note that we may use aggregated data derived from or incorporate your personal information after you update or delete it, but not in a manner that would identify you personally. We kindly ask you to read our Terms & Conditions. 

You may file an enquiry relating to the ways we use and store your data by writing to

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