BSPA

Spa Consultancy

‘Expertly tailored to maintain relevance in the present and future’

Our spa consultancy team boasts expertise across the entire spectrum of wellness, including establishing new spa centres and brands, enhancing existing facilities, and envisioning wellness resort destinations.

We excel in customising projects to meet each client’s unique requirements, whether it involves providing expert consultancy in creating wellness programs, developing expansion strategies for international hotel groups or crafting a brand amenity line. Putting the client at the forefront is our company’s commitment!

Envisioning Ideas

Transforming visions into a prospering business commences long before the doors open and the first treatment is scheduled.

As wellness consultants, our initial responsibility is to assist clients in defining clear and attainable aims and objectives, providing insights on investment scales, along with developing sustainable and profitable business models.

Creating Long Lasting Solutions

Unique environments, each designed for a specific purpose, establish the groundwork for a profound experience and the sensation of being transported to a dimension of tranquillity.

Creating a complete concept with translation into comprehensive architectural and design projects – from mood boards and detailed visuals in 2D&3D, through customers’ flow charts and focal points to technical drawings and requirements.

Delivering Results

Building what was already envisioned extends beyond design considerations to outstanding planning and management. Attention to detail, commitment to quality, and effective communication are the multifaceted tasks BSPA relies on to effectively transform concepts into tangible reality. We provide full support to architects, engineers, PMs, and on-site teams to ensure each project is executed and delivered to the highest standards.

Envisioning Ideas

Transforming visions into a prospering business commences long before the doors open and the first treatment is scheduled.

As wellness consultants, our initial responsibility is to assist clients in defining clear and attainable aims and objectives, providing insights on investment scales, along with developing sustainable and profitable business models.

Creating Long Lasting Solutions

Unique environments, each designed for a specific purpose, establish the groundwork for a profound experience and the sensation of being transported to a dimension of tranquillity.

Creating a complete concept with translation into comprehensive architectural and design projects – from mood boards and detailed visuals in 2D&3D, through customers’ flow charts and focal points to technical drawings and requirements.

Delivering Results

Building what was already envisioned extends beyond design considerations to outstanding planning and management. Attention to detail, commitment to quality, and effective communication are the multifaceted tasks BSPA relies on to effectively transform concepts into tangible reality. We provide full support to architects, engineers, PMs, and on-site teams to ensure each project is executed and delivered to the highest standards.

Developing New Spa Centres

Spa Consultancy & Design Service

Our spa consultancy and design services encompass a comprehensive range of expertise, from structured finances to conceptualising and optimising operations.

We work closely with each client to define the spa’s unique identity and goals and transfer those into a functional and efficient space with ergonomic flow and a harmonious ambience.

Your vision, our expertise—endless possibilities…

‘An outstanding spa requires outstanding service’

Training Spa Professionals

It is through collaborative efforts and working as one that we can leverage the diverse abilities of each individual, transforming skills into assets that meet the high expectations of guests during their spa visit.

Our training services comprehensively address all aspects of pre-opening and day-to-day operations, ensuring the successful launch of the business and facilitating its effective and straightforward management thereafter.

BSPA holds a tailored approach intended to excel the existing, guide through the unknown and deliver remarkable solutions that can stand the test of time.

‘We create powerful brands with unique and recognisable voices’

Building Successful Brands

With a purposeful distinction in approach and vision, BSPA is committed to amplifying your brand personality and assisting you in establishing a strong presence within your operational segment. We bring the expertise and experience needed to assess your property, its surroundings, and your target market to craft a complete spa concept that seamlessly aligns with your unique requirements, ensuring the incorporated elements fit perfectly and are built upon the pillars of success.

Yet, BSPA doesn’t believe in the know-it-all approach and values partnerships with independent consultants. We appreciate those who bring new perspectives to the table, recognising their potential to contribute to the success of our clients’.

Make an informed decision with insights into market trends, competitor landscapes & financial scalability.

Create a unique and recognisable spa centre that maintains relevance in the present and future.

Offer exclusivity and quality with a tailored wellness experience that leaves a long-lasting impression.

Maximise the performance and efficiency of your space, staff & operations.

Increase your profitability with the active management of BSPA - your trusted wellness partner!

Improve procedures and move towards sustainability and environmental friendliness.

‘With Care from BSPA’

Managing Spa Businesses

The client’s experience is a fast-evolving concept, constantly shifting its focus and desire for innovation and ‘wow’ factors. We continue to support our clients throughout the lifespan of the spa, introducing new features, updating existing procedures, and evaluating performance to maintain relevance to the customers’ requirements.

Businesses on long-term service agreements benefit from our proficiency in wellness management, catering to lasting profitability and a robust brand position.

‘Science meets Holistic’

Our Expertise

Unveiling the “know-how” behind crafting extraordinary spa centres and experiences is our tailored approach in delivering wellness.

BPSA is proud to offer expertise in both the scientific and holistic fields that, when combined together, bring life to truly beneficial practices for the body and mind.

Feasibility & pre-PLANNING

‘Define, Prioritise, Achieve’

  1. Stakeholders’ Meeting, Initial Site Visit & Assessment​
  2. Project Purpose, Aims & Objectives
  3. Scope of work, Design Standards, Preferences & Initial Idea Development
  4. Additional Specialists’ Assessment (based on the scope of work) 
  5. Zoning, Area Allocations, The ‘Heart’ of the Spa & Focal Points
  6. Conceptual Design Document & Layout
  7. Market Assessment & Competitive Analysis
  8. Spa Management, Staff Structure & Resource Allocations
  9. Business Feasibility Report,  Equipment Cost Projection & Suppliers
  10. Business Profitability & Investment Plan
  11. Brand Development Options & Positioning
  12. Project Schedule
  13. Stakeholders’ Meeting & Review of Initial Proposal 

Spa & Wellness Design

‘Creating Long-Lasting Solutions’

Stage 1: Concept Creation

  1. M&E: Secondary Site Visit & Determination of FSAL 
  2. Additional Inspection Personnel & Consultants (if required)
  3. Site Evaluation Report (EVARE)
  4. Client Review & Approval of EVARE
  5. Spa Concept Development: Mood Boards, Layouts, Colours, Shapes, Material Samples & Interior Features Configuration
  6. Resource Planning,  Costs & Timelines 
  7. Client Review & Approval

 

Stage 2: Complete Spa Design & Operations

  1. Interior Features & Equipment Data Sheets
  2. Final Layout, 2D/3D & Video Rendering 
  3. Equipment Rendering
  4. Client Movement Sheets & Experience Specifications
  5. Client Review & Approval
  6. Business Proposal & Presentation for Banking Purposes
  7. Preparation of Pre-tender Documents (Spa & Interior Equipment & Features)
  8. Client Review & Approval
  9. Prepare Interior & Architectural Spec (excl Shop Drawings) & Schedules
  10. Design Coordination (FF&E, M&E, CEP & CWP, other specialist where needed)
  11. Manage Tender Applications & Meetings with Contractors
  12. Present Contractors’ Information & Support in Selection Process
  13. Cost Monitor,  Review & Update of Initial Projections, Price Positioning Strategy, ROI
  14. Client Review & Approval of Contractors, Costs & Final Investment Analysis

Equipment Selection

‘Premium Class Partners’

Spa Brands & Tendering

  1. Identify Suitable Spa Equipment Suppliers (based on the spa concept & project objectives)
  2. Tendering Process &  Exclusive Agreements
  3. Quality Requirements, Bespoke Equipment & Service Packages
  4. Negotiation on Behalf of Investor (when approved and within investors’ guidelines)
  5. Coordinate Design Team, Architect & In-house Specialists with Spa Supplier

SPA Build

‘From Vision to Reality’

Spa Construction, Quality Control & Handover

  1. Contact Point for FF&E Contractors & On-site PM
  2. Planned Site Visits & Review of Work Progress (between stages)
  3. Coordination of FF&E & Spa Equipment Manufacturers 
  4. Contact Point: Investor – Contractors – PM – Investor
  5. Quality Review & Project Handover

WELLNESS Training

‘The Pre-Opening Magic’

Spa & Wellness Methodologies

  1. Proposal for Spa/ Beauty Treatments,  Suitable Massage & Body Therapies (based on the project objective & conceptual design)
  2. Suggested Spa & Beauty Supplies 
  3. Suggested Management Software & Operational Systems
  4. SOP Documents 
  5. Advice on Sound System
  6. Advice on Staff Uniform
  7. Advice on Staff Recruitment Process, Job Description, Salaries & Commission Structures (where applicable)
  8. Assist with Staff Recruitment Process
  9. Spa Equipment Training 
  10. Spa Equipment Working Configuration (where applicable)
  11. Spa Manager & Staff Training 
  12. Expert Assistance (where needed)
  13. Training Spa Maintenance & Cleaning 
  14. Welcoming Guests: Approach & Procedures
  15. Brand book
  16. Pre-opening & Operational Budget 

Promotion

  1. Spa Menu Design & Print 
  2. Design Promotional Materials (Print & Digital)
  3. Advertising Content Guide 
  4. Marketing Strategy & Positioning

Spa Management

‘With Care from BSPA’

Active Operational Support Post Opening

  1. Review of Performance, KPI Analysis & Action Planning
  2. Annual Business Plans & Budgeting
  3. Annual Marketing Strategy Development & Quarterly Evaluation of Implementation
  4. Optimisation of Strategy (if necessary)
  5. Brand Book & SOP Reviews
  6. Onsite & Online Staff Training 
  7. Spa Menu Update
  8. Brand Evaluation & Further Development
  9. Regular Support Calls 

 

Bespoke Service for a Theme Spa Day & Special Occasions

  1. Budget Preparation & Analysis 
  2. Preparation of Design Concept and Event Theme 
  3. Present Mood Boards, Colours, Promotional Message
  4. FF&E
  5. Design Visuals
  6. Client Review & Approval
  7. Resource Suppliers: Food, Drink, Interior Features & Decoration 
  8. Event Program Development 
  9. Assist in Menu Preparation
  10. Client Review & Approval of Entire Concept
  11. Assist with Resource Management & Execution (where needed)

Looking for the perfect wellness solution?

You can find it here…